Why was my bet not settled after the event was completed?
Bets are usually settled within 5-30 minutes of the completion of an event, once the outcome is determined. Live or in-play results may be settled during breaks in play, such as halftime, especially in situations where the market outcome is already known.
If you have any queries regarding settlement, please ensure you have Bet ID and relevant details ready before contacting our 24/7 customer support team. This will help expedite resolution of your queries, ensuring efficiency in addressing your concerns.
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