As we have some limit restrictions from bank side as per local bank rules, we have to follow the time allotted by bank. Like some times when processing reseller/bank withdrawal request it will be successful and some times it might not get cleared from bank side due to limit restriction or too many transactions at a time. So in such scenario amount is already deducted from resellers bank side, that means obviously our payment support will make it successful.

Those successful transactions may get back to us after few days or hours and it depends on bank side. Meanwhile we already keep in touch with bank side and resellers as well. Such case will normally take “3 -5 bank working days” and if it is not resolved you can feel free to contact us in live chat any time with bank account statement in PDF format.