Several reasons could account for this issue. Please check if:
- 1. Ensure that your personal mailbox is not full.
- 2. Check if delivered emails have been flagged as [Spam/Junk].
- 3. Consider the possibility of delays due to network issues.
- 4. Confirm that the email address provided during registration is correct.
If the problem persists, kindly reach out to our 24/7 customer support team for further assistance